Terms of service

Terms of Service

Effective Date: 3 August 2026

Welcome to GlowByAreum. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

GlowByAreum is an online retailer offering authentic Asian skincare, beauty, and cosmetic products to customers in South Africa.

Website: www.glowbyareum.co.za

Email: hello@glowbyareum.co.za

2. Eligibility

By using this website, you confirm that you are at least 18 years old or are using the website with the permission and supervision of a parent or legal guardian.

3. Orders

All orders are subject to product availability and acceptance by GlowByAreum.

We reserve the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Correct pricing or product information errors.
  • Cancel orders suspected of fraud or misuse.

If your order is cancelled after payment has been received, you will receive a full refund.

4. Pricing & Payment

All prices are displayed in South African Rand (ZAR) and include VAT where applicable.

Payment must be received in full before an order is processed and dispatched.

GlowByAreum accepts the payment methods displayed at checkout.

5. Shipping

Shipping times are estimates only and may vary due to courier delays or circumstances beyond our control.

For full details, please refer to our Shipping Policy.

6. Returns & Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy.

Due to hygiene reasons, opened or used skincare and cosmetic products cannot be returned unless they are defective or supplied in error.

7. Product Information

We strive to ensure all product descriptions, images, ingredients, and prices are accurate.

However:

  • Manufacturers may update packaging or ingredients without notice.
  • Product images are for illustration purposes and may differ slightly from the actual product.
  • We reserve the right to correct errors or omissions at any time.

8. Skincare Disclaimer

Our products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical condition.

Because every skin type is different, we recommend performing a patch test before using any new skincare product.

If irritation occurs, discontinue use immediately and seek professional medical advice where necessary.

9. Intellectual Property

All website content, including text, logos, graphics, images, branding, and original product descriptions, is the property of GlowByAreum or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written permission.

10. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorised access to our systems.
  • Distribute malware or harmful software.
  • Interfere with the operation or security of the website.
  • Misrepresent your identity or provide false information.

11. Limitation of Liability

To the fullest extent permitted by South African law, GlowByAreum shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights that consumers have under the Consumer Protection Act, 68 of 2008, or any other applicable law.

12. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy and applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

13. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment providers and couriers.

GlowByAreum is not responsible for the content, policies, or practices of these third parties.

14. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Any changes will be published on this page and will take effect immediately upon publication.

15. Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

GlowByAreum

Email: hello@glowbyareum.co.za

Website: www.glowbyareum.co.za